Product Overview
With Pilar, your resources become a living support system. Clients can reach out anytime through text, WhatsApp, or email and receive clear, accurate answers instantly. Every interaction becomes a chance to strengthen your resources, build trust with your community, and show your impact with confidence.
For your community
Support feels simple and personal. Instead of waiting on hold, downloading apps, or navigating complicated/outdated websites, people can connect through the platforms they already use. Every reply is grounded in your actual policies and resources, so the information is accurate, trustworthy, and consistent.
For your organization
- No technical expertise required: We guide you through setup. Upload documents, define rules, and you're ready in minutes.
- Continuous improvement: Pilar learns from interactions to suggest better resource organization and spot knowledge gaps.
- Actionable insights: Get detailed analytics on community needs and comprehensive reports showing real impact.
- Complete control: Define personality, set rules and protocols, take control instantly.
The Challenge
In these times, community organizations serve more people with fewer resources. Teams are stretched thin, while clients need fast, reliable answers at all hours. Current solutions in the market are often too expensive, too complex, and require a steep learning curve to use effectively. Pilar was created to change that.
The Solution
Pilar turns your existing resources into a support system that is simple to set up, easy to maintain, and available on the platforms people already use. No new apps to download or websites to navigate, just a direct way for people to reach out to your organization and get answers grounded in your resources, while giving you the visibility and control to improve resources and demonstrate impact over time.
The Vision
We view Pilar as a way to strengthen an organization’s capacity and reach by using artificial intelligence responsibly, keeping ethics and transparency at the core, and offering an affordable alternative to commercial solutions.
Next Steps
- Features: Detailed feature breakdown.
- Pricing: Transparent pricing information.
- Use Cases: Real-world applications.