Product Overview

Every day, your valuable resources remain inaccessible to the people who need them most, while your team gets overwhelmed with repetitive questions instead of focusing on meaningful work.

  • Scattered resources: Important information buried in documents, websites, and systems
  • Limited availability: People need help outside business hours and during emergencies
  • Repetitive workload: Staff spend hours answering the same questions repeatedly
  • Lost opportunities: People give up when they can't find help quickly
  • Unclear impact: No way to demonstrate the value and reach of your services

What is Pilar?

Pilar an AI platform built specifically for community organizations. We transform your existing resources into an intelligent support system that delivers instant, accurate help to your community while giving you complete visibility and control. With comprehensive analytics and insights, Pilar helps you make data-driven decisions to continuously improve your services and better serve your community's evolving needs.


Centralize your knowledge

  • Upload your documents, PDFs, and resources in any format.
  • Pilar automatically organizes everything into a searchable knowledge base.
  • Your entire organization's knowledge becomes instantly accessible.

Provide simple access points

  • Give your community simple ways to reach your AI agents.
  • No apps to download or websites to navigate.
  • When people reach out, an AI agent replies over.
  • The agent gets grounded answers from your knowledge base.
  • Every response shows exactly where the information came from.

Continuous improvement and gain insights

  • Recognize emerging community needs and trends
  • Suggest better ways to organize your resources
  • Spot knowledge gaps before they become problems
  • Track what your community really needs and when
  • Generate reports that show stakeholders the real impact of your work

Next Steps


Ready to take community support to the next level? Contact us and see what's possible with Pilar.